As a gesture of kindness, your technical support guru's sent me a "free" external unidirectional antenna, which is designed as a car mount/magnetic base setup. Vzaccess manager download pantech uml290 update#I have already downloaded your firmware update along with the "latest" version of the VZAccess Manager with NO improvement. That is why I purchased the UML290. The only 3G signal, when I get one, is intermittent with disconnects averaging every 5-10 minutes. Verizon clearly purports and advertises that my office location is well within a zone of strong 3G coverage. Here is a personal message for Verizon: This Verizon device and your support mechanism are pitiful and reek of false advertising claims along with a hint of fraud and outright deception. It's time to wake up and admit that you have BIG problems with this device, and that your feeble attempts at fixing w/o a recall have failed miserably I've had the UML290 for 90 days now, and not one single day was without significant issues. Perhaps this is Verizon and Pantech's way to force obsolescence and generate more sales. I also tested the UML290 on my Windows 7 machine to make sure there was no problem with the UML290, and it worked perfectly.īoth Verizon and Dell concluded that the only 'potential' solution is to reset Windows 10, which would require me to reinstall all of my software and back up and then reinstall all of my data, a step that I am not willing to put myself through, especially given that it is not a sure fix. Vzaccess manager download pantech uml290 drivers#I uninstalled the drivers and generally ran down every available rabbit trail, all to no avail. Vzaccess manager download pantech uml290 driver#I uninstalled and reinstalled the latest version of VZManager (for Win 8.1 - there is no Win 10 driver or version), and I even installed the version for Windows Vista,7 and 8. I spent 3.5 hours with Dell technical support and with Verizon technical support, including supervisory support. Specifically, when I hit "Connect WWAN", I get this error message: And even though I followed the VZAM workaround mentioned in this thread and set the "Device Operating Mode" to "Lan Adapter" (instead of "Windows Mobile Broadband"), the UML290 would not work correctly. The Pantech UML290 worked perfectly with it. I have a Dell XPS 13 that came with Windows 8.1. Thanks in advance for any assistance with this matter. I'm attaching two screen shots that will hopefully help diagnose why I cannot connect via the Pantech. I also don't find a modem installed in the device manager. I've tried the Verizon Windows 10 "work around" ( ) but my VZAccess Manager does not have the same options as shown in the work around. The laptop connects without any issues to wifi networks. I've installed, uninstalled, reinstalled, uninstalled and reinstalled the VZAccess Manager. My new laptop has wifi connectivity and had Windows 10 installed "out of the box." I cannot get my new laptop to connect via the Pantech. I've never had any issues using the Pantech UML290 and have loved this little device ~ until today! My husband gave me a new laptop for Christmas. My desktop has Windows 10 ~ updating a few months ago from Windows 7. I have been using a Pantech UML290 for the past 2+ years without any issues on my desktop computer (no wifi capabilities) and previously on my husband's older laptop computer.
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